The Art of Scolding and Smiling

Great piece as I have seen some who always have anger in their word and it does mean people close up

How Leaders Manage

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It’s been said that for every one corrective criticism you bring up you must offset that by also bringing up SEVEN positive features of that person.  That you have to almost over compensate for the negative that needs addressing so you don’t lower the self-image of that person.  How exhausting!  It’s almost as if a leader has to powder the bottom of grown people in order to correct their behavior.  Let me tell you, this is ridiculous.

I agree that you should have many more positive things to say than negative things.  Eventually however, you will have to correct someone’s behavior or actions.  Let’s say, as an example that someone needs to spend less time at the water cooler gossiping.  Implementing the suggested advice of one negative to seven positives you say,

Matthew, I need you to get back to work and stop the demeaning talk about other people. …

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About chriscashell

I have been working in IT for most industries during my career and delivering change through solutions combining process re-engineering and software systems. This has involved taking a disparate group of people to form project teams and setting out on a mission to change the business and drive it forward to meet compelling goals. Building and being part of a successful team is a great experience and seeing organizations and individuals embrace change is a rewarding experience. I want to share my insights into those experiences and thoughts and find out what others believe can make change fun and enjoyable.
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